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open a support ticket and choose a department: DepartmentFor Technical SupportWebsite, email,...
Why was my service suspended?
A service is suspended for one of three reasons. ReasonTo fix it Unpaid invoice (5 days after...
Acceptable use: what is not allowed
A shared server is shared with other customers. To protect everyone, you may not use our services...
Where are your servers?
Our servers are in a data centre in Germany. Off-site backup copies are stored with Google....
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