open a support ticket and choose a department:
| Department | For |
|---|---|
| Technical Support | Website, email, cPanel, servers |
| Sales and Billing | Plans, invoices, payments, cancellations |
| Affiliates and Payouts | Our affiliate programme |
| General Enquiries | Everything else |
- We reply within 1 working day, usually sooner.
- Include your domain, what you did, and the exact error message.
- Screenshots help. You can attach JPG, PNG, GIF, PDF and TXT files.
- Reply to tickets from the client area. Our email address
noreply@vemhost.netdoes not read replies.
Never put a password in a ticket.
