Cancel a service and refunds Print

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Cancel

  1. In the client area, open the service.
  2. Click Request Cancellation.
  3. Choose Immediate or End of billing period.

Download a copy of your files, databases and email first. After the account closes you have 2 days to ask for a copy of your data.

Refunds

  • New hosting can be cancelled within 2 days of first payment for a full refund.
  • After that, fees are not refundable, except where the law requires it.
  • Domain registrations, transfers and renewals are never refundable.

Full details: Terms of Service.


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